tag:sylant.instatus.com,2005:/history Sylant Status - Incident history 2026-04-04T10:52:16.804+00:00 Sylant tag:sylant.instatus.com,2005:Incident/cmnk7qu5g07x2upwluqs6qepq 2026-04-04T10:52:16.804+00:00 2026-04-04T10:52:18.010+00:00 VPS Node - Alexandra is back up Type: Incident

Affected Components: VPS Node - Alexandra

Apr 4, 10:52:18 GMT+0
Investigating - VPS Node - Alexandra is down at the moment. This incident was automatically created by Instatus monitoring..

Apr 4, 10:56:45 GMT+0
Resolved - VPS Node - Alexandra is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:sylant.instatus.com,2005:Incident/cmnj84fnj0461y3isxidyqwhc 2026-04-03T18:15:05.021+00:00 2026-04-03T18:15:06.236+00:00 VPS Node - Alexandra is back up Type: Incident

Affected Components: VPS Node - Alexandra

Apr 3, 18:15:06 GMT+0
Investigating - VPS Node - Alexandra is down at the moment. This incident was automatically created by Instatus monitoring..

Apr 3, 18:24:37 GMT+0
Resolved - VPS Node - Alexandra is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:sylant.instatus.com,2005:Incident/cmna1qrip00uhzenznrv1albp 2026-03-28T08:06:33.935+00:00 2026-03-28T08:06:35.149+00:00 VPS Node - Alexandra is back up Type: Incident

Affected Components: VPS Node - Alexandra

Mar 28, 08:06:35 GMT+0
Investigating - VPS Node - Alexandra is down at the moment. This incident was automatically created by Instatus monitoring..

Mar 28, 08:11:01 GMT+0
Resolved - VPS Node - Alexandra is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:sylant.instatus.com,2005:Incident/cmmv19awk004j14hh0vntbejl 2026-03-17T19:56:26.609+00:00 2026-03-17T19:56:27.844+00:00 VPS Node - Alexandra is back up Type: Incident

Affected Components: VPS Node - Alexandra

Mar 17, 19:56:27 GMT+0
Investigating - VPS Node - Alexandra is down at the moment. This incident was automatically created by Instatus monitoring..

Mar 17, 20:13:20 GMT+0
Monitoring - We've rebooted Alexandra to see if it will fix the issue. It seems like our NIC has randomly died... will need maintenance soon..

Mar 17, 20:20:54 GMT+0
Resolved - VPS Node - Alexandra is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:sylant.instatus.com,2005:Maintenance/cmmoh4y6v00457qygdmkg1v31 2026-03-14T11:00:00.000+00:00 2026-03-14T11:00:01.000+00:00 Emergency Maintenance on Cassandra Type: Maintenance

Duration: 1 hour

Affected Components: Game Node - Cassandra

Mar 14, 11:00:01 GMT+0
Identified - Maintenance is now in progress.

Mar 14, 12:00:00 GMT+0
Completed - Maintenance has completed successfully.

Mar 14, 11:00:00 GMT+0
Identified - Hey all, we will be performing emergency maintenance on Cassandra to investigate some thermal issues causing drops in performance. During this time the server will most likely be down, we hope it won't be longer than a few minutes but it could be longer depending on issues found. Thanks for working with us during this time!.

]]> tag:sylant.instatus.com,2005:Maintenance/cmmgzeghi05f92kjn202b515q 2026-03-08T00:00:00.000+00:00 2026-03-08T00:00:00.000+00:00 Panel Maintenance Type: Maintenance

Duration: 5 minutes

Affected Components: Game Panel

Mar 8, 00:00:00 GMT+0
Identified - We are running some short maintenance on our panel to update a few things, and fix a few bugs..

Mar 8, 00:00:01 GMT+0
Identified - Maintenance is now in progress.

Mar 8, 00:04:34 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:sylant.instatus.com,2005:Incident/cmmg3hhjv04wyiid35jke1jki 2026-03-07T09:02:14.127+00:00 2026-03-07T09:02:14.127+00:00 500 Server Errors on Billing Type: Incident

Duration: 9 minutes

Affected Components: Billing Panel

Mar 7, 09:02:14 GMT+0
Monitoring - Hey all, we are currently investigating some issues with Billing giving 500 Errors. It is being worked on as I write this out :).

Mar 7, 09:10:45 GMT+0
Resolved - This incident has been resolved..

]]> tag:sylant.instatus.com,2005:Incident/cmltuveua003eui94ggecgazz 2026-02-19T19:30:12.321+00:00 2026-02-19T19:30:12.549+00:00 VPS Node - Alexandra is down Type: Incident

Affected Components: VPS Node - Alexandra

Feb 19, 19:30:12 GMT+0
Investigating - VPS Node - Alexandra is down at the moment. This incident was automatically created by Instatus monitoring..

Feb 19, 19:34:47 GMT+0
Resolved - VPS Node - Alexandra is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:sylant.instatus.com,2005:Incident/cmltvz2k00g1412d47bqsd8zo 2026-02-19T19:00:28.554+00:00 2026-02-19T19:00:28.554+00:00 Network Instability Type: Incident

Duration: 2 hours and 5 minutes

Affected Components: Billing Panel, VPS Node - Alexandra, VPS Panel, Game Node - Sabbath, Game Node - Cassandra, Game Panel

Feb 19, 19:00:28 GMT+0
Monitoring - We are currently seeing heavy network instability due to incoming DDoS attacks. We are monitoring the situation, and resolving it to the best of our abilities..

Feb 19, 19:30:28 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Feb 19, 21:05:58 GMT+0
Resolved - This incident has been resolved..

]]> tag:sylant.instatus.com,2005:Incident/cmlktnqwv02v9zwxfvyq4ie7w 2026-02-13T11:46:18.856+00:00 2026-02-13T11:46:18.856+00:00 Wings on Sabbath stalled Type: Incident

Duration: 10 minutes

Affected Components: Game Node - Sabbath

Feb 13, 11:46:18 GMT+0
Investigating - Wings on Sabbath seems to be completely frozen, and won't respond to any sort of reboot command. We will be attempting to reboot the whole node to fix this issue..

Feb 13, 11:56:39 GMT+0
Resolved - This incident has been resolved..

]]> tag:sylant.instatus.com,2005:Incident/cmlbkth5a002adz3vkouu0sem 2026-02-07T00:28:54.669+00:00 2026-02-07T00:28:55.898+00:00 VPS Node - Alexandra is down Type: Incident

Affected Components: VPS Node - Alexandra

Feb 7, 00:28:55 GMT+0
Investigating - VPS Node - Alexandra is down at the moment. This incident was automatically created by Instatus monitoring..

Feb 7, 00:34:14 GMT+0
Resolved - VPS Node - Alexandra is back up. This incident was automatically resolved by Instatus monitoring..

Feb 7, 00:34:37 GMT+0
Postmortem - forgot to update a dns record...

]]> tag:sylant.instatus.com,2005:Incident/cmlbgo6r00001ugzhjffajy1m 2026-02-06T22:32:49.451+00:00 2026-02-06T22:32:50.662+00:00 Game Panel is down Type: Incident

Affected Components: Game Panel

Feb 6, 22:32:50 GMT+0
Investigating - Game Panel is down at the moment. This incident was automatically created by Instatus monitoring..

Feb 6, 22:33:49 GMT+0
Resolved - Game Panel is back up. This incident was automatically resolved by Instatus monitoring..

Feb 6, 22:34:10 GMT+0
Postmortem - uh something broke, idk why it did, panel was fine.

]]> tag:sylant.instatus.com,2005:Maintenance/cml1iu2sg005p1uy3ayffp6vw 2026-02-01T02:00:00.000+00:00 2026-02-01T02:00:00.000+00:00 IP Migration Type: Maintenance

Duration: 1 hour and 43 minutes

Affected Components: VPS Node - Alexandra, VPS Panel, Billing Panel, Game Node - Sabbath, Game Node - Cassandra, Game Panel

Feb 1, 02:00:00 GMT+0
Identified - Hey all, we are planning on moving our IP's to a different subnet, as communicated to customers the past few days. Now we hope that downtime will be minimal, but with how weird this process can end up being, it may take some time. During this time, your servers will be offline, however I hope that it will be a minimal impact. VPS clients, you'll receive a email with your new IP's, and it should only take a quick reboot to update, however feel free to open a ticket if it doesn't and we can help :) The maintenance block is 2 hours, however it should not take that long at all..

Feb 1, 02:00:01 GMT+0
Identified - Maintenance is now in progress.

Feb 1, 03:14:13 GMT+0
Identified - After moving Alexandra (VPS node) to the new subnet, we observed all of our VPS's being unable to be reached (This includes all our panels). After moving Alexandra back to the old subnet temporarily, the VPS's still cannot be reached. At the current moment, I am stumped, neither me or anyone on the technical team can see anything which is directly causing this, which leads us to believe it is Virtfusion itself. I've opened a ticket with Virtfusion, but I am unsure on when we will see a reply. I will keep everyone updated, and SLA will be handed out.

Feb 1, 03:43:18 GMT+0
Completed - Maintenance has completed, Cassandra and Sabbath have been moved. An IP move for Alexandra and all of the panels is being put on hold for a few days to ensure that the downtime we had doesn't happen again..

]]> tag:sylant.instatus.com,2005:Incident/cmkemzd330001kvce0wx7w3i5 2026-01-14T23:13:04.765+00:00 2026-01-14T23:13:04.931+00:00 VPS Node - Alexandra is down Type: Incident

Affected Components: VPS Node - Alexandra

Jan 14, 23:13:04 GMT+0
Investigating - VPS Node - Alexandra is down at the moment. This incident was automatically created by Instatus monitoring..

Jan 15, 07:46:05 GMT+0
Resolved - VPS Node - Alexandra is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:sylant.instatus.com,2005:Incident/cmkemvbu40001l1iumxw1d0cu 2026-01-14T23:09:56.522+00:00 2026-01-14T23:09:56.773+00:00 Game Node - Cassandra is down Type: Incident

Affected Components: Game Node - Cassandra

Jan 14, 23:09:56 GMT+0
Investigating - Game Node - Cassandra is down at the moment. This incident was automatically created by Instatus monitoring..

Jan 15, 07:48:15 GMT+0
Resolved - Game Node - Cassandra is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:sylant.instatus.com,2005:Incident/cmjnk9vqv01wbly9owu24qy9q 2025-12-27T00:27:29.910+00:00 2025-12-27T00:27:30.159+00:00 VPS Node - Alexandra is down Type: Incident

Affected Components: VPS Node - Alexandra

Dec 27, 00:27:30 GMT+0
Investigating - VPS Node - Alexandra is down at the moment. This incident was automatically created by Instatus monitoring..

Dec 27, 01:27:10 GMT+0
Resolved - VPS Node - Alexandra is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:sylant.instatus.com,2005:Incident/cmjnk60nm07oy18z98mcun347 2025-12-27T00:24:28.621+00:00 2025-12-27T00:24:28.621+00:00 Networking Instability Type: Incident

Duration: 1 hour and 11 minutes

Affected Components: Game Panel, Game Node - Cassandra, VPS Node - Alexandra, VPS Panel, Billing Panel

Dec 27, 00:24:28 GMT+0
Investigating - We are currently investigating network instability. This seems to be caused by our upstream, and is affecting all of our services..

Dec 27, 00:29:33 GMT+0
Investigating - Issue seems to have worsened..

Dec 27, 00:50:44 GMT+0
Identified - Provider has made us aware that another customer on the same /24 is being DDoS'd heavily right now, we are working to reoslve this..

Dec 27, 01:35:01 GMT+0
Resolved - This incident has been resolved..

]]> tag:sylant.instatus.com,2005:Incident/cmjnk589c01sj4q2qrosnojcg 2025-12-27T00:23:52.847+00:00 2025-12-27T00:23:54.105+00:00 Game Node - Cassandra is down Type: Incident

Affected Components: Game Node - Cassandra

Dec 27, 00:23:54 GMT+0
Investigating - Game Node - Cassandra is down at the moment. This incident was automatically created by Instatus monitoring..

Dec 27, 01:28:36 GMT+0
Resolved - Game Node - Cassandra is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:sylant.instatus.com,2005:Incident/cmjja989700el3v16tc6wfm6q 2025-12-24T00:35:57.922+00:00 2025-12-24T11:21:42.424+00:00 Maintenance to move panels. Type: Incident

Duration: 10 hours and 46 minutes

Dec 24, 11:21:42 GMT+0
Resolved - Maintenance has been completed. Open a ticket if you have any issues..

Dec 24, 00:35:57 GMT+0
Identified - Hey all! As a part of our ongoing effort to improve customer satisfaction and uptime, we are going to be moving the rest of our infrastructure to a new node in the next 12-24 hours. During this time, you may see the panel be unaccessable, and for our VPS users, your VPS's IP will be changing (Affected people HAVE been contacted)..

]]> tag:sylant.instatus.com,2005:Incident/cmjfgdtmr00iyxnpham7uptsy 2025-12-21T08:16:25.922+00:00 2025-12-21T08:16:26.085+00:00 Sofia is down Type: Incident

Duration: 7 minutes

Dec 21, 08:16:26 GMT+0
Investigating - Sofia is down at the moment. This incident was automatically created by Instatus monitoring..

Dec 21, 08:19:36 GMT+0
Identified - We are continuing to work on a fix for this incident..

Dec 21, 08:23:54 GMT+0
Resolved - This incident has been resolved..

]]> tag:sylant.instatus.com,2005:Incident/cmjffnutx00akh0w014nuphf4 2025-12-21T07:56:14.420+00:00 2025-12-21T07:56:14.582+00:00 Sofia is down Type: Incident

Dec 21, 07:56:14 GMT+0
Investigating - Sofia is down at the moment. This incident was automatically created by Instatus monitoring..

Dec 21, 08:12:29 GMT+0
Identified - We are continuing to work on a fix for this incident..

Dec 21, 08:13:57 GMT+0
Resolved - Sofia is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:sylant.instatus.com,2005:Incident/cmj6k5kij00a373qzn6yxbeuj 2025-12-15T02:52:03.738+00:00 2025-12-15T02:52:04.061+00:00 Sofia is down Type: Incident

Dec 15, 02:52:04 GMT+0
Investigating - Sofia is down at the moment. This incident was automatically created by Instatus monitoring..

Dec 15, 03:08:04 GMT+0
Resolved - Sofia is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:sylant.instatus.com,2005:Incident/cmiqnf1zv004lkwx7bay7rzoe 2025-12-03T23:39:06.330+00:00 2025-12-03T23:39:06.602+00:00 Sofia is down Type: Incident

Dec 3, 23:39:06 GMT+0
Investigating - Sofia is down at the moment. This incident was automatically created by Instatus monitoring..

Dec 3, 23:46:36 GMT+0
Resolved - Sofia is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:sylant.instatus.com,2005:Incident/cmi4iyhar00j93w2047dlt0w9 2025-11-18T12:03:18.674+00:00 2025-11-18T12:03:18.930+00:00 Website is down Type: Incident

Nov 18, 12:03:18 GMT+0
Investigating - Website is down at the moment. This incident was automatically created by Instatus monitoring..

Nov 18, 12:32:47 GMT+0
Monitoring - Non critical service down (Website). Currently down due to global Cloudflare outage. Should be resolved shortly..

Nov 18, 12:39:35 GMT+0
Resolved - Website is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:sylant.instatus.com,2005:Incident/cmi3ud32g00kkx8r3fpabapbb 2025-11-18T00:34:49.671+00:00 2025-11-18T00:34:49.816+00:00 Sofia is down Type: Incident

Duration: 13 minutes

Nov 18, 00:34:49 GMT+0
Investigating - Sofia is down at the moment. This incident was automatically created by Instatus monitoring..

Nov 18, 00:37:52 GMT+0
Investigating - We are currently investigating this incident..

Nov 18, 00:41:35 GMT+0
Identified - We are working on a fix, our node is currently being rebooted..

Nov 18, 00:47:48 GMT+0
Resolved - This incident has been resolved..

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